**Additional Information** (Malaysian Only)**Job Number** 23154298**Job Category** Rooms & Guest Services Operations**Location** Element Kuala Lumpur, Ilham
Position Summary: The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across
Listening and audit inbound and outbound calls- To prepare standard call monitoring form- To collaborate with agents on their mistake done during call- To
Job Description Act as the POC for all things Owner Quality and Cx for site level support on execution of the Program requirements Manage the Cx Agent (CxA)
Overview Position Summary:The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across
-Job description**Some careers open more doors than others.**If you're looking for a career that will unlock new opportunities, join HSBC and experience the
**QUALITY ASSURANCE - CALL CENTRE**The QA Officer (English & Bahasa Malaysia speaking) is responsible for the quality of the outbound calls in Ekiwi Malaysia's
SHARE Job DescriptionThe Responsibilities of the Role:Responsible for conducting monthly Quality Monitoring and Feedback sessions (Call, email and chat) for
Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work
**Additional Information** (Malaysian Only)**Job Number** 23206109**Job Category** Rooms & Guest Services Operations**Location** Element Kuala Lumpur, Ilham
Department Operations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best
Description Our people are ambitious and humble , believing in what they do and convinced that our purpose is shaping a world of trust . With responsibility
Experience in the customer service field Proven track record of analytical skills Hands-on experience in quality assurance Great people skills and ability to
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as
**Additional Information** Malaysian Only**Job Number** 23203360**Job Category** Reservations**Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen
Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of agents who deal with existing and potential hirers. The QA will