Job Title : Customer Experience Planning & Engineering Advisor (WFM & BI)Work Location : Malaysia (Uptown, Petaling Jaya)Function : Customer Experience
**Requirements**:- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people
Responsibilities:- Handle sales, products & services enquiries- Work towards achieving KPI- Respond to customers inquiries in a professional and prompt manner-
Responsibilities:- Handle sales, products & services enquiries- Work towards achieving KPI- Respond to customers inquiries in a professional and prompt manner-
**Requirements**- Available to join before **15 February 2024**:- Must fluent in **English & Indonesian dialect**:- Excellent telephone etiquette
**Requirements**- Available to before **15 February 2024**:- Must fluent in **English & Sabah dialect**:- Excellent telephone etiquette (professional,
**Requirements**- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people
**Job Scope**:1. takes calls from customers answering questions or addressing any concerns they may have.2. handling inbound calls.3. listening to customers
Responsibilities:- Handle sales, products & services enquiries- Work towards achieving KPI- Respond to customers inquiries in a professional and prompt manner-
**Role**:Team Leader**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
Workforce team perform various functions, including overseeing all aspects of workforce optimization such as planning, creating, and communicating forecasts
**Requirements**:- At least SPM graduate who are interested to start their career in a call center are also encouraged to apply- Able to work on Rotating Shift
**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched
**Who is Inchcape?**At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port,
**Job Description**:**Description**- The incumbent is responsible for the smooth operational processes that our customer experience, when they interact with
**About Us**:At Webhelp, the human touch is everywhere. We are a fun-loving community who thrive on making a difference on behalf of the world's most exciting
**We're Hiring!!!**- Gain the Experience You Need Today. Your Opportunity to be apart of an **Award Winning International BPO Company**_- Handling inbound
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service