We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the
Cognizant Selangor, MalaysiaPosted 4 hours ago Permanent Competitive- Project Manager (Skype & Microsoft Teams)- Should have minimum of 10 to 12 of yrs Exp in
Should have minimum of 10 to 12 of yrs Exp in Skype, MS teams, 0365 & Azure AD- Good Knowledge on SIP trunk, Direct routing and feature enablement on MS Teams-
Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+
**Requirements**- Have experience in a leadership capacity in a contact center.- Have experience in telesales/telemarketing or any sales position.- Excellent
**Specialist Customer Care****Salary**:$2,300 to $3,200 (RM7820-RM10880)**Working Hours**:Monday - Friday 06:00 - 19:00 & Sat 8am - 1pm**Location**:Mountbatten
Call center agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They
Job Title:Sales team Leader Job DescriptionResponsibilities •Directs and supervises sales Agents to achieve and exceed quota objectives •Assists in
**Role - Project Manager****Hire Type - permanent with Client****Location - KL sentral**Should have minimum of 10 to 12 of yrs Exp in Skype, MS teams, 0365 &
**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service
Job Responsibility Responsibilities Maintain and develop internal support and call center quality standards Review a subset of support agentsâ conversations
Prepares call center performance reports by collecting and analyzing call agents' data.- Evaluates individual performance reviews and overall team
**Overview**:**Qualifications**:1-3 years of experience in the same capacityStrong data analytics and creation of reportsExperience in automating task/reports
Primary Duties: Troubleshooting advanced technical issues. Collaborating with Level 1 agents and other IT teams to resolve issues. Documenting solutions to new
BE A PART OF A REVOLUTIONARY CHANGEAt PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one
Description and Requirements Position Description:The Lenovo Customer Engagement Center (CEC) Technical Support Engineer is a critical member of the Lenovo ISS
**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23**- Nature of Business: Global E-commerce contact center_- Location: Jalan Raja Chulan,
MAGIC Call Centre AgentA MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be
**Responsibility**- To lead the day-to-day running of the campaign.- To make sure that the KPIs set by the Management for the campaign are achieved.- To set
**Job no**: 567263**Contract type**: Fixed Term Appointment**Duty Station**: Kuala Lumpur**Level**: NO-1**Location**: Malaysia**Categories**: Partnerships,