**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its
Manage Operations day to day activities- Ensure KPI and deliverables are met- Ensure all escalated cases and priority issues are dealt with and resolved in a
**Requirements**:- Experience in the customer service space- Proven track record of analytical skills- Hands-on experience in quality assurance- Great people
Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They
Job Description: Media Prima Berhad, a leading media company in Malaysia, is seeking a part-time Call Center Manager to work remotely from George Town, Penang.
Answer & follow up retail travel agents' inquiries on our full range of travel products.- Confirm bookings and issue invoices- Document sorting & filing- Other
**Responsibilities**:- Respond and resolve customer's problems- Ensure feedback and unresolved cases are channeled to respective departments for case
**Real Time Analyst**a. Language: Englishb. Specialization: at least 1 year Real Time Analyst experiencec. Target Onboarding Date: ASAPd. Salary Range: 4,500 -
Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first point of contact for
Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first point of contact for
Come and join our client's team now!What you can expect from them:- Our location is nearby shopping malls and housing area- Fun and exciting staff activities
Overview:Job Summary**If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting
**Responsibilities**:**Operations Management**:- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record,
**Responsibilities**Operations Management- Support Operations Manager to ensure business KPIs are met.- Ensure all relevant communications, KPIs record, data
If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- **Mandarin Speaker** are
**Description**You have a strong empathy for customers and are passionate about delivering an exceptional customer experience. You are great at working
Description Responsibilities•Directs and supervises sales Agents to achieve and exceed quota objectives•Assists in planning sales strategy and
Job Scope:- Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations. Responsible for Overall