Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties
Analyze call center performance metrics, including but not limited to, average handle time, first call resolution, and customer satisfaction scores.- Identify
**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,
**Responsibilities**- Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first
Overview Qualifications 1-3 years of experience in the same capacityStrong data analytics and creation of reportsExperience in automating task/reports that are
**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position****About the Job**- Immediate Hiring Position (Soonest in July 2023)- **Work Location**:
**Overview**:**Qualifications**:1-3 years of experience in the same capacityStrong data analytics and creation of reportsExperience in automating task/reports
**Job ID****22806****Position Title**- Japanese Speaking Security Analyst**Industry**- Call Center/BPO/Shared Service- ·Monitor and report on all security
**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,
Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first point of contact for
Overview:Job Summary**If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting
Network Operation Center (NOC) Analyst - Internship Proactively monitor and troubleshoot : - systems operations - systems problems - network outages - software
**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,
**Job details**:Posted 24 November 2023SalaryRM4800 - RM5800 per month + 13 months salary, hybrid flexibilityLocationPetaling JayaJob type
**Job details**:Posted 24 November 2023SalaryRM4800 - RM5800 per month + 13 months salary, hybrid flexibilityLocationPetaling JayaJob type
**Infra Security Consultant/ Sr. Security Analyst****Job Type**: Permanent**Job Location**: Selangor**Model- **Hybrid**Skillsets Required**:- Must have strong
**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,
Assistant Workforce Planning ManagerAre you looking to play an essential role in a Multi-Lingual Contact Center that provides key assistance in the day-to-day
Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties
**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,