Call Center Analyst

Shangri-La Customer Engagement & Process Transformation Kuala LumpurShangri-La's Customer Engagement and Process Transformation Center or (CEPT-KL), plays an

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit

Job Role : MSC AnalystType : Contract (12 months renewable)Location : Kuala Lumpur**Responsibilities**:- Participate as a team member in the coordination and

Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical

Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties

Requirement- Preferable with at least a Degree level- At least five years of call center/customer service- Proficient in Microsoft Excel.- Good communication

Overview Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements,

Job DescriptionYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join

**Role**:QA Analyst**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer

Online Analyst - CMQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the

**Reporting/Data Analyst**Working Location- Bangsar SouthWorking Hours- Monday to Friday (9 am-6 pm)Basic Salary - 3,000 - MYR 5,000But depending on business

Analyze call center performance metrics, including but not limited to, average handle time, first call resolution, and customer satisfaction scores.- Identify

Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of agents who deal with existing and potential hirers. The QA will

**Role**:Any Other**Timings**:Day Shift (Permanent)**Industry**:Other**Work Mode**:Work from office**Functional Area**:Any OtherKey Skills: Japanese language

**You Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex,

**Role**:Analytics Manager**Timings**:Rotational Shifts (Permanent)**Industry**:Internet / Ecommerce**Work Mode**:Work from office**Functional Area**:Analytics

"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda (small 'f'). foodpanda is the largest food and grocery

Job Description Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer

**Responsibilities**- Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines.- Act as a first