Customer Agent Quality Assurance

**Job Number** 24023173**Job Category** Rooms & Guest Services Operations**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan

**Job Number** 24059419**Job Category** Rooms & Guest Services Operations**Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate

**Job Number** 24059432**Job Category** Rooms & Guest Services Operations**Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor,

Job ResponsibilityMonitor large volume of inbound calls, livechats & emails on a daily basisProvided regular updates to team leaders, managers and Clients on

Job Number 24077129Job Category Rooms & Guest Services OperationsLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia,

**Job Number** 23152632**Job Category** Reservations**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan

**Job Number** 23152612**Job Category** Rooms & Guest Services Operations**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan

**Job Number** 23152569**Job Category** Rooms & Guest Services Operations**Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak,

Job Number 24077070Job Category Rooms & Guest Services OperationsLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia,

**Job Number** 23201737**Job Category** Rooms & Guest Services Operations**Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia

Service Assurance; Customer Service; Admin & Support; Operations Support; ReportingEducation: Secondary education or equivalentExperience: Prior experience not

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine

**About Accenture**:Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched

**Requirements**- **Must have** at least 1 years' experience in **QA - Contact Centre**:- Must able to communicate in **English fluently**:- Above average

**Location**:- Medini, Iskandar Puteri, Johor- **FREE** shuttle bus service available from Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti,

**Job Highlights**:- Opportunity with an international BPO company- Supporting for e-hailing services- Rotational shift schedule- Attractive salary and

**Job Number** 24092905**Job Category** Rooms & Guest Services Operations**Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor,

**Job Number** 24092863**Job Category** Rooms & Guest Services Operations**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur,

Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting Education: Secondary education or equivalent Experience: Prior experience

Requirements -23 - 45 years old -Possess own transportation. -Able to travel. -Able to commit for agency training. Responsibility -Call potential clients to