Providing accurate information and resolving customer issues related to digital banking products and services.- Maintaining a high level of product knowledge
Answers inbound calls/chats and makes outbound calls, as necessary- Evaluate problems and complaints of the callers and provide proper solutions to them-
Primary point of contact for fault/incident reporting, technical inquiries and requests. 1st level troubleshooting of all network and system related problems.
**Millennium Technology Services (MTS),** headquartered in Singapore, is a global provider of world-class business solutions and IT services. With a strong
Providing accurate information and resolving customer issues related to digital banking products and services.- Maintaining a high level of product knowledge
You Belong Here…Wherever in the World you find yourself.We celebrate our wins as one team of many great people! With a vision for a connected world,
Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 (
Answers inbound calls/chats and makes outbound calls, as necessary- Evaluate problems and complaints of the callers and provide proper solutions to them-
Provide first-level technical support using documented procedures and available tools.- Escalate issues in time to resolve customer issues quickly and to their
Experience in the customer service field Proven track record of analytical skills Hands-on experience in quality assurance Great people skills and ability to
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation
Providing accurate information and resolving customer issues related to digital banking products and services.- Maintaining a high level of product knowledge
Answers inbound calls/chats and makes outbound calls, as necessary- Evaluate problems and complaints of the callers and provide proper solutions to them-
Job Responsibility Responsibilities Maintain and develop internal support and call center quality standards Review a subset of support agentsâ conversations
Primary point of contact for fault/incident reporting, technical inquiries and requests. 1st level troubleshooting of all network and system related problems.
Answers inbound calls/chats and makes outbound calls, as necessary- Evaluate problems and complaints of the callers and provide proper solutions to them-
Provide first-level technical support using documented procedures and available tools.- Escalate issues in time to resolve customer issues quickly and to their
Your challenges:Accountable for local statutory and regulatory compliance, e.g., statutory & internal audits, tax fillings, local statutory reports. This
Answers inbound calls/chats and makes outbound calls, as necessary- Evaluate problems and complaints of the callers and provide proper solutions to them-
Customer Experience Manager The Customer Experience Team defines how the network of Trusted Travel Advisors helps travelers at every step of their travel