**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
**Essential Functions/Core Responsibilities**:- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')- Clarify
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
_**Location**:_based in KL Sentral_- **Working hour**:_9am - 6pm (rotational week off)_**Job Profile Summary**The Advisor I, Customer Service position
**Position Title**:Customer Service Advisor**Onboarding Date Required**: 29th April 2024**Language Requirement**:Mandarin (Native) + English (B2) + Malay
**Position Title**:Customer Service Advisor**Onboarding Date Required**: 29th April 2024**Language Requirement**:Mandarin (Native) + English (B2) + Malay
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
Company DescriptionNew Era Technology is a global managed technology service provider with offices in the Americas, EMEA, and APAC. New Era serves as a trusted
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
**DUTIES AND RESPONSIBILITIES**:**Normal Working Hour Job: 9.00AM - 6.00PM****Working Days: Monday - Saturday****Off Days: 2 days (Sunday Fix Off Day & 1 day
**Customer Service Advisor IT Project - Mandarin Speaker (Permanent Position) Local Malaysian****Location - KL Sentral****Operation Hours - Between 9am - 6pm
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
_**Location**:_based in KL Sentral_- **Working hour**:_9am - 6pm (rotational week off)_**Job Profile Summary**The Advisor I, Customer Service position
**Essential Functions/Core Responsibilities**:- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')- Clarify
**DUTIES AND RESPONSIBILITIES**:- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel- Manage customer
**DUTIES AND RESPONSIBILITIES**:**Normal Working Hour Job: 9.00AM - 6.00PM****Working Days: Monday - Saturday****Off Days: 2 days (Sunday Fix Off Day & 1 day
**Salary**: RM3,900.00 - RM4,750.00 per monthSchedule:- Night shiftAbility to commute/relocate:- KL Sentral: Reliably commute or planning to relocate before
**Essential Functions/Core Responsibilities**:- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')- Clarify