Front Office Duty Manager

**GENERAL JOB SCOPE**Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day

**Job Number** 23206199**Job Category** Rooms & Guest Services Operations**Location** Aloft Langkawi Pantai Tengah, Lot PT 701, Jalan Pantai Tengah, Langkawi,

**Company Description****Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and

SummaryDuty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest

**Position Title**: Front Office Supervisor**Reports to**: Front Office Manager/ Duty Manager**FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**:1. Ensure

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc.2. To register and assign rooms to guest according to

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various

**Primary Responsibilities****Front Office Operation**- Conduct daily briefings and ensure that all pertinent information is well received by team members-

1. To check the arrival file which require special requests like baby cot, extra bed,fruit basket etc.2. To register and assign rooms to guest according to

**JOB****REQUIREMENTS**:- Minimum SPM or Diploma in Tourism Management.- At least 2-3 years working experience.- Excellent communications skill for both

**KEY REQUIREMENTS: At least 02 years' working experience. Must have IDB systems knowledge base. Good Communication in oral and written for English and Bahasa

Assisting the Front Office Manager to direct, leads and Coordinate overall activities of the Front Office. To maintain Guest Satisfaction to the highest

**Job Number** 23156200**Job Category** Rooms & Guest Services Operations**Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan

_**Safety and Security**_- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.- Report

Complete responsiveness to the desire of the hotel guests.- To maintain a good working relationship with my own colleagues and all other departments.-

Participate in hospital QA activities. Maintaining appropriate records system.- Provide professionalism, quality customer service at all times while ensuring

**Job title**: _Guide Manager (Duty Manager)_**Department**: _Rooms Division_**Report to**: _Front Office Manager /_ _Director of Rooms_**About

**Job Purpose**This position is responsible for the receipt of guests' luggage and ensuring correct delivery to and from rooms, cars and airport & responsible

**About your role**- Responsible for project planning and support to ensure the projects are completed in a timely fashion and within budget. Proper planning

Job Responsibilities- Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and useguest's name