Guest Services Officer

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Guest Service. Attends to guest

**RESPONSIBILITIES**:- Provides excellent service and continually strives to exceed expectations- Provide guests with verbal or written information about the

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

To assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive,

JOB SCOPE:1) Efficiently handle all phone calls2) Serving prospects who want to deal with the department3) Provide information on the services provided by the

**Additional Information** Airport Representative**Job Number** 24030678**Job Category** Rooms & Guest Services Operations**Location** The Ritz-Carlton

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to

**1.0 Job Summary**1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

**Responsibilities**:- Provide a welcoming environment and provide needed services for guests;- Investigate incidents and create reports by recording

**Job Responsibilities (Work Location : Johor)**1. Provide professional, friendly and engaging service in accordance with i-Privilege Club's service

Responsible to ensure the efficient arrival and departure of all guests. Ensuring consistency in service delivery- Stay current with developments and

Job DescriptionYour ResponsibilitiesThis position reports to the Guest Service Duty Executive. The Guest Service Officer shall also maintain the highest level

Determine if guest is entitled to refund based on the company's terms and conditions and guidelines- To communicate with guest and internal departments for

**Key Responsibilities:- **1.Patrolling - Security must patrol the interior and exterior of the premises to detect unusualactivities and ensure that all

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

Greeting guests upon arrival and making them feel welcomed.- Administering check-ins and check-outs.- Providing front desk services to guests.- Assigning rooms

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

Job descriptions & requirements- Fluent in English language.- Able to work under minimum supervision.- Be consistently familiar with every type of