Guest Services Officer

**1.0 Job Summary**1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk

Tasks and duties- Greeting guests on arrival.- Undertaking front desk service duties.- Administering check-in and check-outs.- Assigning rooms and issuing

OPERATION MANAGEMENT 1. Check in guest promptly following the SOP for registration, key handling, message handling and ensure that guest is provided with all

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, cable, fax, or through a

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

Check-in & check out the guest entertain guest requirement document preparing 2 off-day a weekMission : "The mission of our hotel is to provide outstanding

'¢ To supervise overall cargo activities in operational areas for cargo acceptance, cargo import, cargo export, and transhipment (whichever applicable). '¢

Job DescriptionResponsibilities You will be responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching. The Guest

**OB DESCRIPTIONS****1.0** **Basic Function**To perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the

**Responsibility**- Perform all check-in and check-out tasks.- Manage online and phone reservations.- Welcome guests upon their arrival, inform customers about

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an

**RESPONSIBILITIES**:- Provides excellent service and continually strives to exceed expectations- Provide guests with verbal or written information about the

**Job Requirements**- **Fresh graduate**, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation,

Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various

**Job brief**As Concierge Security, you will demonstrate the utmost professionalism, representing the property at the gate. The goal is to create unique,

Job description**DUTIES AND RESPONSIBILITIES**:- Vacuuming and sweeping carpets and floors.- Mopping floors as needed.- Dusting, brushing, polishing and

**Responsibilities**:- Job description- DUTIES AND RESPONSIBILITIES:- Vacuuming and sweeping carpets and floors.- Mopping floors as needed.- Dusting, brushing,

Food & Beverage ManagerWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a

Job Description1. Report to DM level above or Station Manager if necessary.?DM ????, ??????(????)2. Lead team to perform & complete the routine tasks as

Sells hotel rooms and make reservations according to rooms availability, according to the appropriate Corporate Rates that are applicable to Companies or