Guest Services Officer

Greeting guests upon arrival and making them feel welcomed.- Administering check-ins and check-outs.- Providing front desk services to guests.- Assigning rooms

**Job Number** 23155953**Job Category** Sales & Marketing**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah

1. Responsible for reception and administration duties.2. Liaise with vendor to provide prompt service to residents.3. Attend to calls and enquirers, screen

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Guest Relations Officer at Arte Mont Kiara!Location: Arte Mont Kiara, Kuala

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter.- To assist guests/passengers with their

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter.- To assist guests/passengers with their

1. To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently; 2. Ensure that all guests receive a fast,

**1.0 Job Summary**1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk

Tasks and duties- Greeting guests on arrival.- Undertaking front desk service duties.- Administering check-in and check-outs.- Assigning rooms and issuing

OPERATION MANAGEMENT 1. Check in guest promptly following the SOP for registration, key handling, message handling and ensure that guest is provided with all

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, cable, fax, or through a

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all

Check-in & check out the guest entertain guest requirement document preparing 2 off-day a weekMission : "The mission of our hotel is to provide outstanding

'¢ To supervise overall cargo activities in operational areas for cargo acceptance, cargo import, cargo export, and transhipment (whichever applicable). '¢

Job DescriptionResponsibilities You will be responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching. The Guest

**OB DESCRIPTIONS****1.0** **Basic Function**To perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the

**Responsibility**- Perform all check-in and check-out tasks.- Manage online and phone reservations.- Welcome guests upon their arrival, inform customers about

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an

**RESPONSIBILITIES**:- Provides excellent service and continually strives to exceed expectations- Provide guests with verbal or written information about the

**Job Requirements**- **Fresh graduate**, preferably Certificate/Diploma/Bachelor graduates in Customer Service, Mass Communication, Public Relation,