Helpdesk Support Technician

**Job description**- Must have Call Centre Experience- Must have IT Experience- Working includes Shifts (Weekend and Public Holiday)- Ensure timely and

We are looking for an expert Technician 2, Information Technology to join our all-star team at Western Digital in Kuching. Growing your career as a Full Time

Job Position: Service Desk Support Job ID:C(A40)AH Company Background: IT Solution Service Provider Salary Range: Basic MYR4000 MYR6500 Working Days: 5 days

Job Description BROAD FUNCTIONS: Provide 24x7 IT Services Operation and Infrastructure (Level 1) support. Coordinate IT Infrastructure Problem Management and

Job Position: Service Desk Support Job ID: 20240178 C(A40)AH Company Background: IT Solution Service Provider Salary Range: Basic MYR4,000 - MYR6,500 Working

Job Position: Service Desk SupportCompany Background: IT Solution Service Provider - (I Gaming / Entertainment )Salary Range: Basic MYR4,000 - MYR6,500Working

**Purpose of the role**:To carry out pre and post C360 GO-LIVE tasks.**Working Relationships**:Internal:- Business Development Unit, Security, C360

**Responsibilities**:- To perform daily monitor and operational support for backup solution implemented as per pre-defined policies and procedures- Monitor

**Requirements**:- Have passion and willing to learn new technology products.- Have a good communication & interpersonal skills.- Self-motivated and able to

Job Position: Service Desk Support Assistant Team Leader Job ID: ******** C(A45)AH Company Background: IT Solution Service Provider Salary Range: Basic

**Position Overview**The Second Level Agent is responsible for the technical analysis of Incidents and ServiceRequests within the ticket system, as well as

Job Position: Service Desk Support Assistant Team Leader Job ID: 20240174 C(A45)AH Company Background: IT Solution Service Provider Salary Range: Basic

Desktop Technician will provide day to day localFunctions include:- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and

**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly

2. Perform remote troubleshooting through diagnostic techniques and pertinent questions3. Determine the best solution based on the issue and details provided

**Responsibilities**:- 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions- 3. Determine the best solution based on the

**Purpose of the role**:To carry out pre and post C360 GO-LIVE tasks.**Working Relationships**:Internal:- Business Development Unit, Security, C360

**Job description**- Must have Call Centre Experience- Must have IT Experience- Working includes Shifts (Weekend and Public Holiday)- Must be able to speak

**Duties & Responsibilities**:- Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its