Helpdesk Support Technician

Desktop Technician will provide day to day localFunctions include:- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and

**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly

**Responsibilities**:- 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions- 3. Determine the best solution based on the

2. Perform remote troubleshooting through diagnostic techniques and pertinent questions3. Determine the best solution based on the issue and details provided

**Duties & Responsibilities**:- Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its

**Job description**- Must have Call Centre Experience- Must have IT Experience- Working includes Shifts (Weekend and Public Holiday)- Must be able to speak

Desktop Technician will provide day to day local**Required Technical Skills**:- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active

**Job role based in SG!****Job Responsibilites**:- To provide helpdesk support and ensure that daily tickets logged are timely closed.- Ensure all sites are

Desktop Technician will provide day to day local**Required Technical Skills**:- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active

Desktop Technician will provide day to day local**Required Technical Skills**:- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active

**Job Overview: -****Job Responsibilities: -**- To effectively manage the Service Desk by ensuring all Incidents or Service Request tickets are promptly

**Responsibilities**:- IT Technician - Batu Kawan, Penang- Responsible for office IT workstations, printers, telephony, laptops, PCs and computer hardware

**Job description**- At least have IT Experience- Working includes Shifts (Weekend and Public Holiday)- Ensure timely and accurate delivery of technology

Provide service and customer support through remote and onsite- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging

**Responsibilities**- Perform troubleshooting using different diagnostic techniques- Troubleshoot, diagnose, and resolve technical hardware and/or software

**Position Overview****RMA (Return Material Authorization) **is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment.As

Roles and Responsibilities:- Provide end user service support and resolve problems to the end user's satisfaction. Troubleshoot end user's- Computing issue,

**Job description**- Must have Call Centre Experience- Must have IT Experience- Working includes Shifts (Weekend and Public Holiday)- Ensure timely and

**Requirements**:- Have passion and willing to learn new technology products.- Have a good communication & interpersonal skills.- Self-motivated and able to

**Position Overview**The Second Level Agent is responsible for the technical analysis of Incidents and ServiceRequests within the ticket system, as well as