Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force
**QUALIFICATION**:- Bachelor degree in IT or related field from recognized university- 1-3 years of experience in technical support- Fresh graduate encourage
**Position Overview**Helpdesk executive is required to provide 1st level troubleshooting to users queries/incidents received and ensure the details are
Job Description:Diagnose and resolve software license issues faced by end users regularly update and maintain technical support documentation.Manage software
AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription
**Main Responsibilities**- Provide Software technical assistance, troubleshoot and resolve issues- Perform data migration works- Conduct product (Software)
Responsibilities:- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the
Responsibilities: • Take and receive all customer calls in a professional and courteous manner as well as providing advice and support. • To handle & reply
Responsibilities: - Responsible for providing first level ICT trouble-shooting / problem-solving assistance and ensuring an effective end-user support to both
**Service Desk Analyst**The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total
**OVERVIEW**:The SAP APAC COE Plan-to-Produce (PTP) and Quality Management (QM) lead position will require highly qualified knowledge & experiences of
Software Technical Support Specialist – Kuala Lumpur Help Desk & IT Support (Information & Communication Technology) Software Technical Support Specialist
Helpdesk Engineer (Centralise License Admin), Corporate IT (MY) DepartmentEngineering and TechnologyLevelExperienced (Individual Contributor)LocationMalaysia -
Kindly find below details and JD for Service Desk Analyst role**Position**: Service Desk Analyst**Work Location**: Cyberjaya, Selangor Malaysia**Job Type**:
**RESPONSIBILITIES**:- Receiving and managing complain (CMMS System) from user to person-in-charge- Answering phone call from users and staff.- Update customer
2. Performing remote troubleshooting through diagnostic techniques and relevant questions.3. Determining the best solution based on the issue and details
Desktop Technician will provide day to day local**Required Technical Skills**:- **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active
1. Reporting to IT Manager2. Responsible for all Helpdesk tasks to provide level one supports upon helpdesk cases.3. Ensure maintains MIS hardware and software
Primary Duties: Troubleshooting advanced technical issues. Collaborating with Level 1 agents and other IT teams to resolve issues. Documenting solutions to new
**Primary skills**:- To provide 1st level support and troubleshooting.- To ensure continuous improvement to the job function- To submit daily, weekly and