Jobs Customer Service Logistics

**Languages -**- Mandarin+B2 English- Cantonese+B2 English**Requirements - **At least 1 year experiences in Call Center or Customer Service**Edcuation - **SPM

**Nature of Business**: Logistics shipping company**Location**: Batu Nilam 1, Bukit Tinggi (Klang)**Working Days**: 5 days & 9 hours included break (9am -

**Nature of Business**: Logistics shipping company**Location**: Batu Nilam 1, Bukit Tinggi (Klang)**Working Days**: 5 days & 9 hours included break (9am -

_**Job Highlights**_- Friendly Working Environment- Attractive Package- Better Career Advancement- **Job Description**_- Act as the company gatekeeper- Serves

**Nature of Business**: Logistics & Shipping Sdn Bhd- **Location**:Bukit Tinggi, Klang- **Working Days**: 5 days ( Mon-Fri, 9am - 6pm)- **Salary**:RM2,200 -

**Responsibilities**- Maintain relationships with carriers and customers.- Solve customer and carrier problems and help resolve issues.- Generate and analyse

_**Job Highlights**_- Friendly Working Environment- Attractive Package- Better Career Advancement- **Job Description**_- To handle and identify customer

**Job Scopes**:- Responding to customer complaints to achieve high customer satisfaction- Submit customer complaints using the internal system- Provide

**Nature of Business**: Logistics & Shipping Sdn Bhd- **Location**:Bukit Tinggi,Klang- **Working Days**: 5 days ( Mon-Fri, 9am - 6pm)- **Salary**:RM2,200 -

Handling the customer enquiries and response- Forecast volume and communicate closely with operation planner.- Monitoring all ROT and updating delivery

Issue Confirmation Booking- Manage bookings/shipments including other modes of transport.- Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to

Job Scope : Handle daily operation tasks for import / export shipments. Work closely with customers & suppliers to ensure smooth operation planning.

Issue Confirmation Booking- Manage bookings/shipments including other modes of transport.- Liaise with Carrier/ NVOCC/ Consolidator/ Transporters/ Haulier to

Act as the company gatekeeper- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution-

**The Company**Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of