Service Desk Analyst Kuala Lumpur

**Our Company**Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the

First level of support for internal employees and customersc) Major Incident outside business hours support and to collaborate with Product, Engineering and

**Duties and Responsibilities**- Conduct user requirement analysis for the development and implementation of new systems and enhancements.- Prepare detail

**Requirement**:- Working 8 hours per days- Willingness to work in rotational shifts (earlier is 6am and latest is 11pm, Monday to Sunday including public

**Responsibilities**- Create, close and resolve service ticket in the customer care systems- Log case to vendor and follow up to close service tickets- Follow

Service Desk AnalystDuration : 6 Months extandable contract (will convert to permanent after one year or before as per performance)Duration : Direct Contract

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _****_Do you want an open,

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end

Job Responsibilities (Should describe major responsibilities)- Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.)-

**Your responsibilities will be to**:- Promptly responding to breakdowns and troubleshooting system issue for Branches and HQ - Investigate, diagnose and solve

**Must-Have**- Experience in handling Customer Servicing calls- Provides answers to clients by identifying problems, researching answers, and guiding clients

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global

**Job Summary****What is the opportunity?**Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864,

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global

Abhidi Solutions, is an emerging, end-to-endinformation technology services and solutions provider, working with leading organizations from the Financial

Contract type:- Permanent- Location:- Kuala Lumpur- Specialisation:- Business Process Outsourcing & Global Business Service- Reference:- PR/155753- Contact

Job Title: IT Service Desk Analyst**Job Type**: 12 Months, ExtendableJob Location: Kuala Lumpur**Job Description**:Responsible for the execution and delivery

**Responsibilities:- **- Provide VIP support.- Route problems to internal 2nd and 3rd level IT support staff.- Coordinate and manage relationships with vendors

**Job Title**: Service Desk Analyst (English + Mandarin)**Location**:Kuala Lumpur, Malaysia**Experience**:3 to 8 Yrs**Desired Competencies