As the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards:- Actively seeking verbal feedback from
**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall
**Workforce Management Analyst****Job Type**: Permanent**Experience**: 3-4 Years**Division **:GLOBAL WORKFORCE MANAGEMENT**Report To**: MANAGER, TEST HOURS
**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-
1. 24 hours call center customer service coordinator; 2. Dealing with customer by calls or online communication channel who is traveling over the world; 3.
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
Nature of Business: Established Malaysian internet marketplace Location: Kuala Lumpur Working Days: 5 working days with a 9-hour break (24-hour rotating shift)
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
As the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards: - Actively seeking verbal feedback
**Responsibilities**: Details of **Responsibilities**: - Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits -
**Job Highlights** - Easy access by public transport - KL Sentral - Great work culture and supportive colleagues & Career growth oppo - Medical and Dental
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
1. 24 hours call center customer service coordinator; 2. Dealing with customer by calls or online communication channel who is traveling over the world; 3.
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
Nature of Business: Established Malaysian internet marketplace Location: Kuala Lumpur Working Days: 5 working days with a 9-hour break (24-hour rotating shift)
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
GUEST SERVICES CENTER AGENT - RESERVATIONSApply nowPosition: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #537761)Property / Office: Mandarin
As the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards: - Actively seeking verbal feedback
(230075B) - Malaysia-Selangor-Kuala Lumpur - Kulco | Full-time | Vendor (outsourcing) Contract | Mixed Shift **YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS
**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS**. Would you like to become part of the world's most international