Technical Helpdesk

Requirement:- Diploma/Degree in IT or related discipline.- Willing to learn.- Have basic understanding on the IT part & infrastructure.Responsibility:- Resolve

Requirement:- Diploma/Degree in IT or related discipline.- Willing to learn.- Have basic understanding on the IT part & infrastructure.Responsibility:- Resolve

Requirement:- Diploma/Degree in IT or related discipline.- Willing to learn.- Have basic understanding on the IT part & infrastructure.Responsibility:- Resolve

Requirement:- Diploma/Degree in IT or related discipline.- Willing to learn.- Have basic understanding on the IT part & infrastructure.Responsibility:- Resolve

**Position Overview**Helpdesk executive is required to provide 1st level troubleshooting to users queries/incidents received and ensure the details are

**Service Desk Analyst**The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total

**Main Responsibilities**- Provide Software technical assistance, troubleshoot and resolve issues- Perform data migration works- Conduct product (Software)

Responsibilities:- Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising related to the

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**ob title - Helpdesk Representative - Mandarin Speaker****Location - Kuala Lumpur, Malaysia****Duration - Permanent Full Time****Open for

Kindly find below details and JD for Service Desk Analyst role**Position**: Service Desk Analyst**Work Location**: Cyberjaya, Selangor Malaysia**Job Type**:

**RESPONSIBILITIES**:- Receiving and managing complain (CMMS System) from user to person-in-charge- Answering phone call from users and staff.- Update customer

**Job description****QUALIFICATION**:- Bachelor degree in IT or related field from recognized university- 1-3 years of experience in technical support- Fresh

CompanyTelecontinent Sdn bhd- locationMalaysia : WP - Kuala Lumpur- 1, Jalan Kemajuan, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia_- Get Direction-

2. Performing remote troubleshooting through diagnostic techniques and relevant questions.3. Determining the best solution based on the issue and details

**Responsibilities:- **- Provide VIP support.- Route problems to internal 2nd and 3rd level IT support staff.- Coordinate and manage relationships with vendors

**Job Summary**- Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective

VACANCY LOCATION: MalaysiaThe Customer Service Manager is the customer's contact point once the VYNCKE installation is in operation. Your goal is to maximize

1. Reporting to IT Manager2. Responsible for all Helpdesk tasks to provide level one supports upon helpdesk cases.3. Ensure maintains MIS hardware and software

**Primary skills**:- To provide 1st level support and troubleshooting.- To ensure continuous improvement to the job function- To submit daily, weekly and