So what will you be doing as a Technical Troubleshooting Agent?As a technical troubleshooting agent, your primary responsibility will be tospecializes in
Key in account dataReservation of ticketing and hotelTour leading to overseas and domesticAble to cope numerous project incentive trip with total 300 paxManage
**Job Summary**:**Responsibilities**:- Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met.- Provide technical
Ticketing support/ Fulfilment for Free Independent Traveler/ Group Independent Traveler tickets- Assist to guide junior ticketing for ticket issuance- Assist
Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions- Provide First Call
Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions- Provide First Call
Ticketing support/ Fulfilment for Free Independent Traveler/ Group Independent Traveler tickets- Assist to guide junior ticketing for ticket issuance- Assist
Ticketing support/ Fulfilment for Free Independent Traveler/ Group Independent Traveler ticket- Assist to verify the Agency Debit Memo (if any)- Ensure high
Reservation systems allow travelers to book travel in advance and are released to be sold.Some reservation systems allow for bookings to be made online, while
**Full - Time**Handle all aspects of computerised Reservations, Ticketing functions and proceduresHandle Ticketing for Walk-in / Government Portal / Corporate
**Job responsibilities**:- Handle pre-sales enquiries and support marketing/retention campaigns (English & Cantonese).- Handle regular B2C account coordination
Who we areTravel is not just our business, it's our way of life. We are passionate about discovering new experiences and sharing them with our customers.
Work Mode:Onsite**Responsibilities**:Roles & Responsibilities:- Manage Employees Lifecyle HR Operations service tasks for assgined countries in APAC, Europe
**Role**:Mandarin Language Expert**Timings**:Rotational Shifts (Permanent)**Industry**:IT-Software / Software Services**Work Mode**:Work from
**Responsibilities**:- Troubleshoot and resolve technical issues.- Escalate issues to the appropriate level of support as needed.- Document all customer
Requirements- Languages: English, Mandarin- Looking for applicants with legal right to work in Malaysia- Team Player, Youthful and adventurous- Good
**Requirement**:- Languages**:English, Mandarin**:- Team Player, Youthful and adventurous- Good interpersonal and communication skills- Design background
**Requirement**:- Languages**:English, Mandarin**:- Team Player, Youthful and adventurous- Good interpersonal and communication skills- Design background
**Requirement**:- Languages**:English, Mandarin**:- Team Player, Youthful and adventurous- Good interpersonal and communication skills- Design background
**Requirement**:- Languages**:English, Mandarin**:- Team Player, Youthful and adventurous- Good interpersonal and communication skills- Design background