**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL
Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall
The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request.Mission Statement:
The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request.Mission Statement:
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- **Mandarin Speaker** are
Description Responsibilities•Directs and supervises sales Agents to achieve and exceed quota objectives•Assists in planning sales strategy and
About Company:amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT
Summary SRG_BPI (Better Place Immigration)Hi Champions!To recapped back our phone conversation as below;- Role Title : Customer Sales Visa Consultant- Work
**Workforce Management Analyst****Job Type**: Permanent**Experience**: 3-4 Years**Division **:GLOBAL WORKFORCE MANAGEMENT**Report To**: MANAGER, TEST HOURS
Our Client is a dynamic organization committed to delivering exceptional customer experiences through efficient workforce management strategies. We value
Our Client is a dynamic organization committed to delivering exceptional customer experiences through efficient workforce management strategies. We value
Job Title: Analyst, Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer
Job ResponsibilityEffective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracyDrive action
**Job description**- To analyse, create and resolve tickets (if applicable).- To troubleshoot and guide customers according to solution process and knowledge
**Nature of Business**: Established online ecommerce platform in Malaysia.**Location**: Kuala Lumpur.**Working days**: 5 days with a 9-hour break (rotational
**Requirements**- Open to Fresh grads- SPM and above- **Can speak Mandarin and English**:- Strong computer skills including Microsoft Office.- **Can start
**Position**:**Job title : Customer Service Coordinator****Location : Kuala Lumpur****Daily report : Daily report to Supervisor; Office Manager**- 24 hours
**POSITION - Customer Service Agent - Telco****LANGUAGE - Mandarin Speaker****JOB TYPE - Permanent Position****TIME WORKING - 24/7 Rotational Shift, 5 days'