**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall
The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request.Mission Statement:
Summary SRG_BPI (Better Place Immigration)Hi Champions!To recapped back our phone conversation as below;- Role Title : Customer Sales Visa Consultant- Work
1)Membuat pangilan kepada pelanggan berkenaan akaun tertunggak.2)Membantu pelanggan dalam proses pembayaran / penjadualan semula.3)Merekod / mengemaskini
**Workforce Management Analyst****Job Type**: Permanent**Experience**: 3-4 Years**Division **:GLOBAL WORKFORCE MANAGEMENT**Report To**: MANAGER, TEST HOURS
**Nature of Business**: Established online ecommerce platform in Malaysia.**Location**: Kuala Lumpur.**Working days**: 5 days with a 9-hour break (rotational
**Position**:**Job title : Customer Service Coordinator****Location : Kuala Lumpur****Daily report : Daily report to Supervisor; Office Manager**- 24 hours
**Requirements**- Open to Fresh grads- SPM and above- **Can speak Mandarin and English**:- Strong computer skills including Microsoft Office.- **Can start
To analyse, create and resolve tickets (if applicable).- To troubleshoot and guide customers according to solution process and knowledge base to solve
**Job ID****22805****Position Title**- Japanese Speaking SME**Industry**- Call Center/BPO/Shared Service- ·Responsible for the day-to-day operational
**If you have the following, then we want you! (MUST HAVE)****1) **Stable employment with more than 2 years of duration in each employment (Not a job
**Nature of Business**: Established online ecommerce platform in Malaysia.**Location**: Kuala Lumpur.**Working days**: 5 days with a 9-hour break (rotational
About Company:amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT
**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL
Nature of Business: Established Malaysian internet marketplaceLocation: Kuala LumpurWorking Days: 5 working days with a 9-hour break (24-hour rotating
At VOX we are building the next generation of conversational A.I. assistants, even though conversational technology abounds in today's world, we believe that
**Key Responsibilities**- Act as the first point of contact for the members, clients, and service providers- To ensure all the calls answered within the agreed
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
**Roles Responsibilities**:Manage calls, live chat enquiries.Key in all inquiries into system.Simple daily activity report.Data entry & data verification upon
24 hours call center customer service coordinator;- Dealing with customer calls who is traveling over the world;- Handling complaints and inquiries