Call Center Agent Executive Level

"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda (small 'f'). foodpanda is the largest food and grocery

Job Description Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer

**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service

**Role**:Customer Service Executive**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO /

"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda (small 'f'). foodpanda is the largest food and grocery

**Company Description**"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda (small 'f').foodpanda is the largest

About the opportunityQuality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag

Job Description Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer

Job DescriptionQuality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer

**Job Title**:- Executive, Quality Monitoring & Compliance**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case

**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case investigation, analysis and data management in order to

**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-

**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service

**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service

About Us Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the

**Job Title**:- Executive, Quality Monitoring & Compliance**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case

**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case investigation, analysis and data management in order to

**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-

**About You**You will be reporting directly to the Team Leader, Quality Assurance, and will be driving the call quality improvement in the Customer Service