Call Center Agent Management Kuala Lumpur

SHARE Job DescriptionThe Responsibilities of the Role:Responsible for conducting monthly Quality Monitoring and Feedback sessions (Call, email and chat) for

**Nature of Business**:Established online shopping platform in Malaysia**Location**: Kuala Lumpur**Working Days**: 5 working days & 9 hours included break

Requirement- Preferable with at least a Degree level- At least five years of call center/customer service- Proficient in Microsoft Excel.- Good communication

Responsibilities:Process all facility repair work request that come through the call center.Answer service requests and track, monitor and report on the status

Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of agents who deal with existing and potential hirers. The QA will

"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda (small 'f'). foodpanda is the largest food and grocery

Job Description Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer

**What an E-Commerce Sales Manager does at HP**:- Drive the HP Consumer and Small Medium Business (SMB) Direct Online store (HP Shopping) & Call Centre

Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.-

Malaysia | Operations Supervisor (English Speaking) | BPO - Content Moderation Friday, April 26, 2024 We are hiring Operations Supervisor/Team Lead (English

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through

Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations; hire new Sales Agents; typical team size of 10+

**Nature of Business**:Established online shopping platform in Malaysia**Location**: Kuala Lumpur**Working Days**: 5 working days & 9 hours included break

Job Title:Sales team Leader Job DescriptionResponsibilities •Directs and supervises sales Agents to achieve and exceed quota objectives •Assists in

Location: Berjaya Times Square, Kuala LumpurShift: 9 hours shift between 8 am to 12 amWe are currently seeking a highly motivated and enthusiastic Inbound Call

MAGIC Call Centre AgentA MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be

About Company:amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT

**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL

Job Details1. Enquiries Management- Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring