**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL
Job Details1. Enquiries Management- Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring
A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be doing?**A MAGIC Call Centre
**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall
**Overview**:**Salary**:6,000 MYR ~ 8,000 MYR**Industry**:Call Center- Responsibilities:- Research advertising trends and competitors' pricing and products-
**Role**:Team Leader**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously.**What will I be doing?**A MAGIC Call Centre
**Customer Service (Call Centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan, KL**Working days**: 5 days (rotational shift - 11:00 am to
**Customer Service (Call centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan**Working days**: 5 days (rotational shift - 11:00 am to 11:00
**Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a
**Responsibilities**:Job Number **9Job Category Rooms & Guest Services OperationsLocation Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur,
**Workforce Management Analyst****Job Type**: Permanent**Experience**: 3-4 Years**Division **:GLOBAL WORKFORCE MANAGEMENT**Report To**: MANAGER, TEST HOURS
**What an E-Commerce Sales Manager does at HP**:- Drive the HP Consumer and Small Medium Business (SMB) Direct Online store (HP Shopping) & Call Centre
**Responsibilities**:Details of**Responsibilities**:- Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits-
Working HourRegular HoursMonday - FridayBusiness AreaOperationsLocationMalaysia - Kuala LumpurDescription**Primary Objective**:Overall responsible in handling
**About Us**:At Webhelp, the human touch is everywhere. We are a fun-loving community who thrive on making a difference on behalf of the world's most exciting
**Duties/Responsibilities**:- Managing large amounts of inbound and outbound calls in a timely manner.- Management and resolve customer complaints.- Identify
Working Hour- Regular Hours- Monday - Friday- Business Area- Operations- Location- Malaysia - Kuala Lumpur- Description**Primary Objective**:Overall
Sales management layer accountable for delivery of contracted results within a territory/geography.Job Description.Build, motivate and mentor a
**Responsibilities**:- Work with customer care team to ensure proper customer service is being delivered.- Greet customer and merchant warmly and ascertain