To analyse, create and resolve tickets (if applicable).- To troubleshoot and guide customers according to solution process and knowledge base to solve
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
Customer Care Agent will be responsible for all the aspect of customer service activities. These include to handle overall regional product/services general
WE ARE LOOKING FORCard Operations Executive - Call Centre who love to solve difficult problems, work as a team, aggressive and ambitious talent to grow with
Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
QUALITY ASSURANCE - CALL CENTRE The QA Officer (English & Bahasa Malaysia speaking) is responsible for the quality of the outbound calls in Ekiwi Malaysia's
**Requirements**- **Must have** at least 2 years' experience in **Contact Centre**:- Previous auditing experience an added advantage- Must able to communicate
Job Summary: A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails
1)Membuat pangilan kepada pelanggan berkenaan akaun tertunggak.2)Membantu pelanggan dalam proses pembayaran / penjadualan semula.3)Merekod / mengemaskini
**Role**:Team Leader**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer
**Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a
Xtend Services Sdn. Bhd. is based in Malaysia, with the head office in Kuala Lumpur. The enterprise operates in the Wholesale Trade industry. The Company was
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
**Role**:Asst. Mgr/Mgr -(NonTechnical)**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Operations
**Role**:Asst. Mgr/Mgr -(NonTechnical)**Timings**:Flexible (Permanent)**Industry**:BPO / ITES**Work Mode**:Work from office**Functional Area**:ITES / BPO /
**Requirements**- Open to Fresh grads- SPM and above- **Can speak Mandarin and English**:- Strong computer skills including Microsoft Office.- **Can start
**Position**:**Job title : Customer Service Coordinator****Location : Kuala Lumpur****Daily report : Daily report to Supervisor; Office Manager**- 24 hours