**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall
Description Responsibilities•Directs and supervises sales Agents to achieve and exceed quota objectives•Assists in planning sales strategy and
About Company:amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT
**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case investigation, analysis and data management in order to
**Job Title**:- Executive, Quality Monitoring & Compliance**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case
**Workforce Management Analyst****Job Type**: Permanent**Experience**: 3-4 Years**Division **:GLOBAL WORKFORCE MANAGEMENT**Report To**: MANAGER, TEST HOURS
**Role**:Asst. Mgr/Mgr -(NonTechnical)**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Operations
**Role**:Asst. Mgr/Mgr -(NonTechnical)**Timings**:Flexible (Permanent)**Industry**:BPO / ITES**Work Mode**:Work from office**Functional Area**:ITES / BPO /
Our Client is a dynamic organization committed to delivering exceptional customer experiences through efficient workforce management strategies. We value
OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides
Working Hour- Regular Hours- Monday - Friday- Business Area- Operations- Location- Malaysia - Kuala Lumpur- Description**Primary Objective**:Overall
Malaysia | Operations Supervisor (English & Malay Speaking) | BPO - Content Moderation Thursday, March 21, 2024 We are hiring Operations Supervisor/Team Lead
Customer Care Agent will be responsible for all the aspect of customer service activities. These include to handle overall regional product/services general
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and
About Company:amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT
**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST****DIVISION : GLOBAL WORKFORCE MANAGEMENT****REPORTS TO : MANAGER, TEST HOURS MANAGEMENT****GENERAL
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service
Job Descriptions:- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.- Identifies and