It Service Desk Analyst

**Requirement**:- Working 8 hours per days- Willingness to work in rotational shifts (earlier is 6am and latest is 11pm, Monday to Sunday including public

**Responsibilities**- Create, close and resolve service ticket in the customer care systems- Log case to vendor and follow up to close service tickets- Follow

Service Desk AnalystDuration : 6 Months extandable contract (will convert to permanent after one year or before as per performance)Duration : Direct Contract

**Job Purpose**:**Responsibilities**:- Assists team in meeting individual, team and organizational service level agreements and customer satisfaction. Primary

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _****_Do you want an open,

**Responsibilities**:- Serve as the primary contact for receiving phone calls and support tickets from employees regarding their IT problems and inquiries.-

Requisition ID 52186 Position Type FT Permanent Recruiter #LI-CST1 Posting Type LI About Kerry Kerry is the world's leading taste and nutrition company for the

The ICT Site Services Analyst is a key role in the ICT Site Services function that is required to work under the direction of the Regional & Global

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end

JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more

**Job Specification**- As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

Job Responsibilities (Should describe major responsibilities)- Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.)-

**Your responsibilities will be to**:- Promptly responding to breakdowns and troubleshooting system issue for Branches and HQ - Investigate, diagnose and solve

**Must-Have**- Experience in handling Customer Servicing calls- Provides answers to clients by identifying problems, researching answers, and guiding clients

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global

**Job Summary****What is the opportunity?**Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864,

Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement

Contract type:- Permanent- Location:- Shah Alam- Specialisation:- Business Process Outsourcing & Global Business Service- Reference:- PR/156356- Contact