Service Desk Analyst Penang

UST Global -Penang is Looking for Service desk Analyst or SME- Bayan Lepas Location.Experience: 1 to 4 YearsWork Location: Bayan LepasNote: Must be ready to

About the job Enovix (Nasdaq: ENVX) is an advanced silicon battery company based in Fremont, Calif. Enovix is on a mission to power the technologies of the

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

Strive for a high level of first-contact resolution.Respond to and resolve customer requests, in relation to software, hardware and network operations

**Primary skills**:- To provide 1st level support and troubleshooting.- To ensure continuous improvement to the job function- To submit daily, weekly and

**Client background**:Our client is founded in 1992, offers cloud SaaS, mobile apps, and products for workforce engagement, corporate e-commerce, and human

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

**Primary skills**:- To provide 1st level support and troubleshooting.- To ensure continuous improvement to the job function- To submit daily, weekly and

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

**Responsibilities**:- Perform remote or on-site troubleshooting to users, customers and agents.- Document solutions and maintain richness of knowledge base

**About our group**:This position is part of the End User Services that is part of the Information (IT) organization. The End User Services collaborates with

**Client background**:Our client is founded in 1992, offers cloud SaaS, mobile apps, and products for workforce engagement, corporate e-commerce, and human

Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the issue and details

Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations

**Responsibilities**:- Perform remote or on-site troubleshooting to users, customers and agents.- Document solutions and maintain richness of knowledge base

**About our group**:This position is part of the End User Services that is part of the Information (IT) organization. The End User Services collaborates with