**About our group**: This position is part of the End User Services that is part of the Information (IT) organization. The End User Services collaborates with
**Primary skills**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly and
Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details
Position Description: The Global IT Service Desk Analyst position requires an enthusiastic, dependable, and reliable individual who has previous Helpdesk
**Responsibilities**: - Perform remote or on-site troubleshooting to users, customers and agents. - Document solutions and maintain richness of knowledge base
**Primary skills**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly and
Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details
APPLY NOW » Representative, Global Service Desk (Contract) Req Id: 23969 Location(s): Penang, MY #job-location.job-location-inline { display: inline; } Job
APPLY NOW » Representative, Global Service Desk (Contract) Req Id: 23970 Location(s): Penang, MY #job-location.job-location-inline { display: inline; } Job
APPLY NOW » Representative, Global Service Desk (Contract) Req Id: 23971 Location(s): Penang, MY #job-location.job-location-inline { display: inline; } Job
APPLY NOW » Representative, Global Service Desk (Contract) Req Id: 23971 Location(s): Penang, MY #job-location.job-location-inline { display: inline; } Job
**Responsibilities**: - Perform remote or on-site troubleshooting to users, customers and agents. - Document solutions and maintain richness of knowledge base
**About our group**: This position is part of the End User Services that is part of the Information (IT) organization. The End User Services collaborates with
**Primary skills**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly and
Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details
**Responsibilities**: - Perform remote or on-site troubleshooting to users, customers and agents. - Document solutions and maintain richness of knowledge base
To provide day-to-day Tier 1 operational support for IT users onsite or remote sites within APAC, EMEA and US region, covering 24x7 support to hardware,
**About our group**: This position is part of the End User Services that is part of the Information (IT) organization. The End User Services collaborates with
**Primary skills**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly and
Perform remote or on-site troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details