Management Call Center Agent

**Customer Service (Call Centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan, KL**Working days**: 5 days (rotational shift - 11:00 am to

**DUTIES & RESPONSIBILITIES**:- Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met.- Drive overall

**Responsibility**:- Provide quality customer support (24/7) through LiveChat and Digital channels for our customers.- Monitor various company communication

**Overview**:**Salary**:6,000 MYR ~ 8,000 MYR**Industry**:Call Center- Responsibilities:- Research advertising trends and competitors' pricing and products-

Nature of Business:_**Established online shopping platform in Malaysia**_- Location: _**Sunway Velocity, Cheras**_- Salary Range: _**RM2,400 + RM200 Perfect

**JOB DESCRIPTION**:- Make outbound calls to patients to book/reschedule appointments.- Obtain patient's details and ensure all information is accurately and

**Role: Customer Support-** **Customer Experience Agent****Role Type: Initial 12 months and Extendable Contract****Job Location**:First Avenue, Petaling Jaya,

**Job Details**- Salary : Min RM 2,000 - RM 3,000- Fixed Shift Allowance : RM500- Contract : 1 year (view to extension based on performance)- Must be willing

Job Duties Include:- Overcoming the initial objections that consumers will have.- Clearly communicate the value proposition and benefits of our platform,

**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case investigation, analysis and data management in order to

**Job Title**:- Executive, Quality Monitoring & Compliance**Reports To**:- Assistant Manager, Key Account Management**Role Purpose**:- To assist with case

**Job description****Customer Service (Call Centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan, KL**Working days**: 5 days (rotational

**Requirement**- Preferable with at least a Degree level- At least five years of call center/customer service- Proficient in Microsoft Excel.- Good

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides

**Job Details**- Salary : Min RM 2,000 - RM 3,000- Fixed Shift Allowance : RM500- Contract : 1 year (view to extension based on performance)- Must be willing

Overview:Position Summary:The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either

Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a

**Role**:Team Leader**Timings**:Flexible (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer

**Customer Service (Call centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan**Working days**: 5 days (rotational shift - 11:00 am to 11:00

**Customer Service (Call Centre position)****Location **:Menara Public Bank 2, Jalan Raja Chulan, KL**Working days**: 5 days (rotational shift - 11:00 am to