# Ensure Outstanding customer care at all times. # Maintains a friendly, cheerful and courteous demeanour at all times. # Courteously and accurately answers
BASIC FUNCTION Responsible for receiving, sorting, storing and issuing linen and uniforms within the established Hotel policies procedures DUTIES AND
Recording their findings properly and following up with management to ensure the issues are rectified - Reviewing marketing materials, websites and
Prepares, arranges and serves all food according to the standard set by the Director of Kitchen Operation. - Does mise-en-place, prepares and serves salad,
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage
Keep track of monthly, quarterly and yearly goals - Work with management to assess and improve processes and policies - Monitor and report on revenue and cash
BRH ETHOS - Our Culture, Our People, Our Pride BRH VISSION - To be Malaysia's preferred nature conference resort BRH MISSON - We passionately delight our
# Work with company Director to strategically plan HR initiatives that will benefit the company and encourage more efficient and beneficial work from employees
Responsible for cleaning and maintaining all outlets, public area and staff facilities - To clean and maintain assigned areas according to set standard - To
Prepare, arranges and serves all food according to the standard set by the Hotel or Executive Chef - Prepare daily mis-en-plas, preparation, cutting and
Adheres to all rules and regulations and hotel policies and assists in enforcing them. - Checks reservations, special arrangements etc. and relates the
To send out quotations to potential client and event orders to respective department - To follow up on all files i.e details of function or room booking - To
Greet and welcome guests upon arrival with warmth and professionalism. - Provide information about the property's amenities, services, and local attractions. -
BRH ETHOS - Our Culture, Our People, Our Pride BRH VISSION - To be Malaysia's preferred nature conference resort BRH MISSON - We passionately delight our
Fully responcible for the set-up of the function room as per the funtion order. - To coordinate with the kitchen prior to dishing out of food. - Give and
Set up and test audio and visual equipment, including microphones, speakers, projectors, screens, cameras, and lighting systems. - Operate equipment during
Carry golf bags for players, ensuring they have the necessary clubs, balls, tees, and other essentials. - Keep golf bags organized and ensure proper club
Plan, coordinate, and oversee daily housekeeping activities, including cleaning, laundry, and room preparation. - Develop and implement cleaning procedures and
Liase with government on the purpose of property documents - Ensuring properties comply with local, state, and federal regulations and codes. - Assisting with
Assist Director of Sales and Marketing to perform all the tasks. - Maximizing the company's revenue and profitability by implementing effective revenue