Specialist, Service Recovery & Resolution page is loadedSpecialist, Service Recovery & Resolution Apply locations Kuala Lumpur (CEG) time type Full time posted
**Requirements** - Experience in the customer service space - Proven track record of analytical skills - Hands-on experience in quality assurance - Great
Description What you'll do?Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentialityProfessionally handle
**Responsibilities**: Details of **Responsibilities**: - Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits -
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
WE ARE LOOKING FOR Card Operations Executive - Call Centre who love to solve difficult problems, work as a team, aggressive and ambitious talent to grow with
Description What you'll do? Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentiality Professionally
**Requirements** - Experience in the customer service space - Proven track record of analytical skills - Hands-on experience in quality assurance - Great
We are seeking an enthusiastic Workforce Management Analyst to join our productive team at Prometric Ireland Limited in Kuala Lumpur. Growing your career as a
Description What you'll do?Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentialityProfessionally handle
Requisition ID167164- Posted26/10/2023-Malaysia-Customer Engagement & Process Transformation Centre – Kuala Lumpur-Operational Performance-Permanent
Requirements Experience in the customer service space Proven track record of analytical skills Hands-on experience in quality assurance Great people skills and
About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
Requirements -Experience in the customer service space -Proven track record of analytical skills -Hands-on experience in quality assurance -Great people skills
**Responsibilities**: End-to-end (call & ticket) service quality assessment & calibration for SD and Desktop - Extract calls recording and tickets - Perform
Description What you'll do? Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentiality Professionally
**Responsibilities**: Details of **Responsibilities**: - Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits -
About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
Description What you'll do? Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentiality Professionally
WE ARE LOOKING FOR Card Operations Executive - Call Centre who love to solve difficult problems, work as a team, aggressive and ambitious talent to grow with