Job Description Technical skills (Required - Mandatory) Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to
About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
We are seeking an enthusiastic Workforce Management Analyst to join our productive team at Prometric Ireland Limited in Kuala Lumpur. Growing your career as a
Description What you'll do? Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentiality Professionally
**DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met. - Drive overall
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
WE ARE LOOKING FOR Card Operations Executive - Call Centre who love to solve difficult problems, work as a team, aggressive and ambitious talent to grow with
About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital
About KlookKlook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship
Description What you'll do? Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentiality Professionally
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
**Responsibilities**: End-to-end (call & ticket) service quality assessment & calibration for SD and Desktop - Extract calls recording and tickets - Perform
We are hiring a resilient Contact Center Architect to join our stellar team at Avensys Consulting in Kuala Lumpur. Growing your career as a Full Time Contact
**Responsibilities**: Details of **Responsibilities**: - Regular coaching sessions with the agents to share strengths and weaknesses based on Quality Audits -
We are looking to hire a reliable Specialist, Service Recovery & Resolution to join our talented team at Klook in Kuala Lumpur. Growing your career as a Full
What you will be part of? The Manager, Training, Quality Assurance, and Knowledge Management of CEPT is responsible for all Training, Quality assurance
Shangri-La's Customer Engagement and Process Transformation center or (CEPT-KL), plays an integral part in supporting the operations of Shangri-la hotels
WE ARE LOOKING FOR Card Operations Executive - Call Centre who love to solve difficult problems, work as a team, aggressive and ambitious talent to grow with
Description What you'll do?Professionally respond to reviews and complaints promptly, accurately, with courtesy and utmost confidentialityProfessionally handle